Automate processes with chatbots powered by artificial intelligence. Here are some enterprise solutions for your organization.
Make way for cost and time-effective interactions and automate your customer service with a chatbot.
– Provide instant, real-time, 24/7 customer assistance
– Take care of repetitive tasks
– Accommodate customers without delay and keep wait times, response times, and turnaround times at a minimum
– Handle mass inquiries simultaneously
– Provide customers with accurate and helpful information
– Guide users through in-app transactions
Generate leads, drive conversion, sustain brand loyalty, and maximize results for brand engagement through customized and targeted marketing content from your chatbot.
– Provide instant responses to sales and marketing inquiries
– Send timely push notifications to users
– Deliver news and announce updates of latest products, services, or features of your chatbot
– Execute promos and contests
– Personalized content and messaging to nurture leads
– Target ads and messaging based on data collected from users
– Direct users to your online channels and accumulate website and social media traffic
Make the revolutionary shift and increase your sales with an eCommerce chatbot.
– Seamless transactions with a conversational interface and in-app ordering and payment system
– Cross-sell and upsell products by providing product suggestions and personalized offers based on user preferences, searches, and purchase history
– Filter products to display the most relevant products to users
– Push alerts to customers on the ordering status of their purchased items.
Analyze customer interactions and data through effective customer relationship management (CRM) and gain competitive insight on your users.
– Track and monitor the duration and frequency of usage and transactions
– Apply right profiling to target potential customers and retarget existing ones
– Get customer feedback via user ratings
– Conduct consumer research via short surveys to adjust strategies and approach
Streamline your hiring process and increase efficiency with automation.
– Notify users of current job openings in your company
– Upgrade applicant experience and make information readily available from company profile to job description
– Answer inquiries promptly upon request
– Hold initial interviews via chat and pre-screen applicants
– Set up meetings and calls with qualified candidates
– Send push reminders of schedules and requirements to interviewees
Improve employee performance and productivity by delegating basic administrative tasks to your chatbot.
– Send email, memo, and appointment alerts to employees
– Allow users to respond to messages and alerts
– Collect employee information and allow access to employee records
– Supply and receive request forms and other common documents
– Schedule meetings and events
– Gather feedback, suggestions, and even complaints from employees
Training and Education
Augment corporate training and professional development by utilizing a chatbot for learning support.
– Provide a walk-through of the company and nature of work to facilitate the onboarding process
– Instant access to training and educational materials and present them in digestible yet informative pieces
– Answer inquiries as well as lesson-related questions to improve retention
– Make use of multimedia content such as images, GIFs, audio and video files, and other interactive media to support learning resources and enhance user experience
– Send studying tips and suggestions to aid in the learning process
– Test users’ knowledge through in-app quizzes
Design users’ brand experience and innovate ways to keep them engaged with your chatbot.
– Integrate your brand in your chatbot and set its tone and personality to create a lasting impression on users
– Exchange greetings and jokes and hold banters with users
– Get creative with content and present information by storytelling, creating lists, or even roleplaying
– Send news and updates, promote events, and offer merchandise to relevant users in a timely manner
– Display images, GIFs, videos, and audio files for a multifaceted experience
– Indulge users with quizzes and personality tests for a unique and personalized experience