Designing Experience


We build intelligent, enterprise chatbots.

Years in Business


How to Create a Successful Food Ordering Chatbot

  Even before the coronavirus hit, the food delivery service industry has been continuously evolving to meet our ever-growing needs. Nowadays, with the various options for people to order food without having to leave their homes or even get up from their seats, you should be able to provide the easiest and most efficient way […]

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How to Use Chatbots for Effective Customer Engagement

  One of the best ways to maintain a good relationship with your customers is to keep them constantly engaged. Engaged customers tend to purchase more and be more loyal to your brand, and with highly engaged customers, you reap more loyalty and profit and ensure your business is thriving. Here’s how you can turn […]

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Reinforce Your Customer Service This Chinese New Year with a Chatbot for Your Online Store

  Chinese New Year is one of the busiest holidays of the year. During this time, factory shutdowns and production slowdowns result in shipping and delivery delays, making customer service a nightmare for businesses all over the world. But with a chatbot in charge of your customer support, you can make sure customers still have […]

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Top 5 Chatbot Predictions to Take Advantage of This 2021

  2021 looks bright for both business firms and chatbots for big things are in store for the chatbot service industry. As chatbots continue to dominate the eCommerce, food service, real estate, banking & finance, travel & hospitality, and healthcare sectors with tremendous impact on customer service, marketing, and sales, here are 5 predictions to look […]

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Alfafusion Launches Nestlé Philippines’ Recipe Chatbot, Tita MAGGI

  Tita MAGGI, a chatbot for the MAGGI brand, is one of Alfafusion’s latest projects in partnership with Nestlé Philippines.      Tita MAGGI is your new friend in the kitchen who can help you cook delicious and nutritious recipes to spice up your everyday meals. She is available on Messenger and converses in Tagalog […]

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Boost Your Holiday Sales Despite COVID-19 with an Online Store Chatbot on Messenger

  Facebook Philippines’ recent survey revealed how 55% out of 1000 shoppers aged 18 and above say they will visit stores less frequently while 48% plan to shop more online during the holiday season due to COVID-19. It goes to show that despite the virus interfering with people’s plans this year, nothing can stop consumers […]

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