Designing Experience

Hello..

We build intelligent, enterprise chatbots.

Years in Business

Verticals

Be an industry leader and set the trend with a custom-built, AI-powered chatbot to standardize automation in your business:

 

Financial Services

Whether it’s helping customers manage their bank accounts or find a loan program that best suits their needs, a chatbot can deliver extensive customer support through:

  • Providing product catalogs and information on banking services for consumer education
  • Responding to inquiries, addressing concerns, and deescalating complaints in real time
  • Round-the-clock availability and functionality especially during peak traffic times
  • Multilinguistic competencies for humanized interactions
  • Processing balance inquiries, fund transfers, deposits, bills payments, remittances, and other account transactions
  • Integration with Core Systems for effective data protection management and fraud prevention
  • Useful saving and investment advice for customer engagement
  • Product recommendations for upselling and lead generation

Learn more here.

 

 

 

Quick Service Restaurants

From displaying comprehensive menus to gathering customer feedback, chatbots accompany users throughout the ordering journey by:

  • Allowing quick access to menus
  • Identifying and pulling up products based on user input
  • Following a simple, guided, and user-friendly ordering flow
  • Using an exhaustive knowledge base for answering delivery and order-related questions
  • Enabling payment gateways
  • Connecting to Order Fulfillment Systems for order routing and delivery status updates
  • Concluding transactions via customer feedback and review system
  • Executing campaigns and sales promotions through push notifications

Learn more here.

 

 

 

Airlines

Enhance user experience and watch your customer base rise up with:

  • Upscale services including in-app flight searching, tracking, booking, and check-in
  • Personalized flight promos and travel recommendations based on users’ flight records
  • Engaging conversations in the customer’s native language through Natural Language Processing
  • Prompt customer service responses
  • Real-time flight updates, reminders, and notifications
  • Surveys and feedback questionnaires for consumer learning

Learn more here.

 

 

 

Telecommunications

Establish better communication with your customers through augmented services and features such as:

  • Product and service information in accessible and digestible formats
  • Multi-language support
  • Accelerated customer service with live agent assistance for answering inquiries and resolving issues
  • In-app service upgrades, bills payments, and other account transactions
  • Data encryption for improved security and protection
  • News and promo updates as well as mobile plan and other product suggestions for upselling

Learn more here.

 

 

 

Government Services

Reinforce efficiency in the public sector and render streamlined public services with:

  • In-app data portal for acquiring public records, official documents, and registration forms
  • Easy access to account or membership information
  • Automated customer care for real-time processing of requests, inquiries, and complaints
  • User assistance in multiple languages
  • Personal alerts and notifications for payments, appointments, and local events
  • Transactional plug-ins for payments, submission of applications, and renewal of licenses or memberships

Learn more here.

 

 

 

Fast-Moving Consumer Goods

Deliver fast-moving consumer goods and assist your customers with chatbot services like:

  • Backend inventory management for an up-to-date product and promo catalog display
  • 24/7 customer service for handling customer concerns
  • In-app purchases accompanied by real-time alerts for tracking
  • Push notifications for implementing marketing campaigns

Learn more here.

 

 

 

Real estate

Remodel property selling with a chatbot that streamlines real estate processes through:

  • Catalog viewing and listing searching by type, lot area, floor area, location, or price
  • Automated customer inquiry responses
  • In-app payments and reservations and site visit bookings
  • Development updates as well as open house and project launch alerts

Learn more here.

 

 

 

Retail

From traditional retail to E-commerce, to C-commerce; chatbot technology gives rise to conversational transactions through:

  • Easy interface navigation via product cataloguing and categorizing
  • Automated customer service for inquiries, product replacement or returns, refunds and other billing issues, and complaints
  • In-app shopping cart and payment system
  • Product recommendations based on purchase and browsing history
  • Order status updates
  • News and promo alerts

 Learn more here.

 

 

 

Medical

Streamline day-to-day operations and upgrade healthcare services with:

  • All-in-one access to physicians directory, facility map, and medical services list
  • Round-the-clock customer service for inquiries and recommendations
  • Patient education in conversational, easy to understand terms
  • Assisted patient registration and appointment booking, cancelling, and rescheduling
  • Appointment and consultation updates
  • Medication reminders for treatment tracking
  • Inter-hospital patient transfer aid
  • Administrative support including work scheduling, staff allocation, and gathering and storing of patient information

Learn more here.

 

 

 

Hospitality

Engage your customers and improve lodging and dining experience with:

  • Comprehensive rooms and facilities information display
  • On-demand customer service
  • In-app booking and payment system
  • Recommendations based on previous bookings for upselling
  • Rating and review opt-in for complaints and other feedback
  • Travel tips and directions for additional engagement

Learn more here.

Contact Us


Rm. 402 Bldg. II, Magnitude Place,
E. Rodriguez Jr. Avenue, Bagumbayan,
Quezon City 1110 Philippines