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Creative Ways to Engage Your Customers with a Chatbot This Valentine’s Day

image by Victoria_Borodinova

 

It’s Valentine’s Day again! Time to celebrate love and rekindle your relationship with your customers. Here are some creative ways your chatbot can tug on your customers’ heartstrings this February 14th:

 

Send a greeting card

You know what they say about Valentine’s Day; you either love it or hate it. Since chatbots are equipped with push notification features, you can send your customers greetings and sweet nothings… whether or not they’re into the spirit of the occasion. You can even include interactive media such as images, GIFs, and audio or video clips for better engagement. With your chatbot, content can be as creative and flexible as you want.

 

Give a Valentine’s treat

What better way to make your customers feel loved than giving them a Valentine’s Day treat? Getting 80% off on an item in their cart or on their favorites list is just as sweet as receiving a bouquet of flowers or a box of chocolates. Your Ecommerce chatbot can not only take care of alerting your customers but also cross-selling and upselling your products and processing in-app transactions. By doing this, you keep your customers satisfied and increase your sales at the same time.

 

Spend quality time

On this day, take time to get to know your customers a bit more and find out about their preferences, interests, and needs. With a conversational UI, your chatbot can simply ask questions and get all the information you need from your customers in order to produce data that will enable you to provide better customer experience and generate more leads. By conducting consumer research and paying attention to customer sentiment, you can learn valuable insights that will help you improve your products and services.

 

 

Make it count and let your chatbot do all the talking this Valentine’s Day!

 

 

Designing experience since 1998, Alfafusion is a premier enterprise chatbot solutions developer in the Philippines.

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