Designing Experience


We build intelligent, enterprise chatbots.

Years in Business


Introducing Anna of Nestlé; Alfafusion’s Newest Health Bot on Messenger

  We all have different ways and ideas on how to make wellness a part of our daily lives – whether it be through healthy eating, regular exercise, getting enough sleep, or taking precautions to prevent getting sick or developing diseases. With Anna, you can take these ideas and turn them into goals – goals […]

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2019 Predictions: What’s in Store for Chatbots and AI This Year and the Next

  The year 2019 holds so much promise for chatbots and AI as both scientists and marketers pave the way for more technological and strategic advancements.   AI for Business Just this December, a survey by Forrester found that 46% of companies are investing in and adopting AI systems due to sales and marketing, while […]

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A Customer Service Chatbot Like Bea of BPI is The Next Best Thing That Can Happen to Your Bank

Customer service is now being converted to conversational service which is rapidly becoming the new norm in the B2C (business to consumer) setup. With Messaging as a Platform (MaaP), conversations never have to end and businesses can (1) have direct communication with consumers, (2) personalize customer experience, (3) provide instant, real-time, 24/7 customer service, (4) […]

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Learn What a Superior Product Information Chatbot Looks Like With SAM on FB Messenger:

  When it comes to delivering product information, there’s nothing better suited for the job than a chatbot. Aside from breaking down heavy chunks of information into bite-sized, digestible messages and providing conversational customer service, chatbots can also turn simple inquiries into purchases; making them vital for customer retention and conversion. To further demonstrate how […]

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Here’s How Easy Booking Your Courier Services With a Chatbot Can Be

Booking courier services online is supposed to be the easy way out of sending a package, but with outdated and unresponsive websites that most courier companies have today, booking online might just turn out to be more than what you’d bargained for. Thankfully, today’s technology provides us with chatbots that can help deliver the swift, secured, […]

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How Chatbots Redefine Public Service for Government Agencies

  With everything being tied to social media nowadays, chatbots are a formidable device for businesses to stay in touch with consumers, which is why they are quite the hustlers in the private sector. However, it is often overlooked how chatbots can do just as much for the public sector; being that they are made […]

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