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AI & Chatbots

 

Alfafusion, which has been in the business of building marketing-effective websites and applications and developing brands in the digital world for the past 18 years, is excited to offer its latest service, which is touted to be the next big thing in online engagement and digital marketing Philippines – the chat robot, or “chatbot”.

 

Know more about our ChatBot service in our official website: ChatBot Philippines 

 

A chatbot is a computer program or service, powered by artificial intelligence, that Internet users can converse or “chat” with through messaging apps such as Facebook Messenger, Viber, and other chat services. With the significant growth in the development and popularity of messaging apps, wherein people now actually use them more frequently than social networks, it is undeniable that these messaging apps are the platforms of the future. Messaging apps provide a huge opportunity for companies wanting to build or grow their business, especially online, considering these messaging apps’ vast reach, the convenient mode of communication they offer, and their massive potential in becoming the premier way in which people communicate. This has fueled the development of chatbots, which use messaging as the interface for Internet users to accomplish various activities.

 

With messaging providing a faster and easier way of communication and transaction, having to call a business, or even browsing a business’ website or navigating through its app in order to inquire or make a transaction, now all seem too laborious and outdated next to using a chatbot. With a chatbot, there would be no need to go through several lines just to get to the main person being contacted, or wait for a site to load, or install and wait for an app to open – which all possess the great ability to lead an individual to utter frustration, and to even abandon the thought or desire of purchasing a product or service altogether, or to just switch to a different provider. A chatbot, on the other hand, will be able to help or assist users right away and provide one with the answers one needs instantly. Instead of a business setting up a call center that operates 24/7 with real individuals communicating on the phone or chatting online all day long with customers, a business can just opt to use a chatbot, which has the ability to simultaneously communicate with any number of people, at any given time – which definitely is more efficient and time and cost-effective.
True to its aspiration to encompass all avenues to connect its clients to their customers, Alfafusion is dedicated to providing online solutions that will enable its clients not only to face the challenges of marketing and growing positive awareness for their brand, building relationships and generating sales; but also to get ahead in the game and not just survive but actually thrive in the fiercely competitive world of doing online business.